Welcome to BZT Motors. We understand that your personal information deserves careful handling whenever you contact us about vehicle sales, maintenance, repairs, spare parts, insurance assistance, or other automotive requirements. This Privacy Policy describes how information provided through our website and its enquiry features may be collected, used, stored, and shared for appropriate business purposes. It applies to visitors who browse our website, review our service information, or submit details through the available enquiry forms. Our objective is to use relevant information to understand customer requirements, respond to requests, coordinate services, and improve the reliability of our website experience. Information handling depends on the nature of your enquiry, the features available on the website, and applicable legal requirements. By using our website and voluntarily providing information, you acknowledge that your details may be handled as described in this policy, subject to applicable law. Please provide only accurate information relevant to your enquiry and contact our team if you need clarification about our privacy practices.

The information collected depends on the automotive service you select and the fields available in the relevant website form. The details you provide may include your name, phone number, selected service, vehicle details, vehicle registration number, preferred appointment date, preferred service time where applicable, and other service-specific information requested by the form. Not every form collects every field, and the information required may differ between general service enquiries, repair requests, spare parts enquiries, and insurance assistance. We may also receive information you voluntarily provide when contacting us to clarify an existing request. When you browse the website, technical information may also be processed through cookies or similar technologies, depending on the website configuration and tools in use. We do not intend this section to imply that every visitor is automatically asked to provide all the information listed above. We collect or receive information according to the interaction involved and the purpose for which it is needed. Please ensure that the details you submit are accurate and avoid including unnecessary confidential information in general enquiry fields.

BZT Motors may use the information you provide to review your enquiry, identify the automotive service you require, understand your vehicle-related needs, and contact you about your request. Your details may help us discuss service options, prepare or explain quotations, coordinate appointment preferences, clarify vehicle information, and provide relevant assistance. Where appropriate, we may use enquiry details to maintain records of customer interactions, address questions about an existing request, resolve service-related concerns, and improve the handling of website enquiries. Technical information generated through website use may help us identify functionality problems, understand general website performance, and maintain security where relevant tools are enabled. Information may also be used when necessary to comply with applicable laws or respond to valid legal requests. We aim to use personal information for purposes connected with the reason it was provided or another lawful and appropriate purpose. Submitting an enquiry does not guarantee that a service will be available, a booking will be confirmed, or a quotation will be accepted.

Our website may use cookies and similar browser storage technologies to support essential functionality, maintain certain browsing preferences, improve website performance, and help identify technical issues where applicable. Cookies are small files that a website may store in your browser or device. Depending on the technologies enabled, they may help the website remember certain settings, maintain functionality between page interactions, or collect general information about how website features are used. Some cookies may be necessary for the website to operate correctly, while other technologies may be used for analytics or performance purposes if configured. The actual cookies used depend on the website's current implementation and the services connected to it. You can manage or delete cookies through your browser settings. You may also be able to configure your browser to block certain cookies, although doing so may affect some website features or prevent particular functions from working as expected. Clearing browser storage does not necessarily remove information already submitted through a website form or records maintained separately for legitimate business purposes. We recommend reviewing your browser settings to understand the available cookie controls.

When you submit a form on the BZT Motors website, the information provided may be reviewed to understand your requirements and determine an appropriate response. For example, a general service enquiry may include your name, phone number, and selected service, while a vehicle repair request may also require vehicle details or a registration number. Where an appointment option is available, you may be asked to provide a preferred date or service time. The specific fields depend on the form and the service selected. We may use these details to contact you, clarify your requirements, discuss availability, provide relevant service information, or explain the next steps. Providing a preferred date or time does not automatically confirm an appointment. Our team may need to verify availability and communicate further before an arrangement is finalised. Please check the information entered before submitting your request. If you need to correct or clarify details relating to an existing enquiry, contact our team using the contact details provided on our website. We aim to handle the information submitted through these forms according to its intended purpose and applicable privacy requirements.

We do not intend to disclose your personal information indiscriminately. Access to enquiry details may be provided to authorised personnel who need the information to respond to your request, coordinate an automotive service, communicate relevant details, or carry out necessary business operations. Where a request involves an insurer, parts supplier, or another independent service provider, relevant information may need to be shared to help progress the specific request, where appropriate and permitted by applicable law. We may also disclose information when required to comply with a legal obligation, respond to a lawful request from an appropriate authority, protect our legitimate rights, or address security concerns. Where information is shared, we aim to limit it to what is reasonably necessary for the relevant purpose. We do not intend this policy to suggest that personal information is shared with every external organisation or for every enquiry. Whether information needs to be shared depends on the service requested and the circumstances involved. Independent organisations receiving information may process it under their own privacy practices and applicable legal obligations. You may contact us if you have questions about how information associated with your enquiry is handled.

Certain automotive enquiries may involve external organisations, including insurance providers, parts suppliers, technical service providers, website hosting providers, or other businesses that support relevant operations. Where a third-party service is involved, information may be processed by that organisation when necessary for the requested purpose. External websites and service providers operate independently and may have their own privacy policies, security measures, and information-handling procedures. BZT Motors does not control every aspect of their practices and cannot guarantee how an independent organisation will handle information under its control. If you are directed to an external website or choose to engage with a third party, you should review its applicable privacy information before submitting personal details or completing a transaction. The presence of a third-party service does not automatically mean that BZT Motors endorses every product, policy, or practice offered by that organisation. Where relevant, we aim to use external services for appropriate operational purposes and to handle information in accordance with applicable requirements. Questions concerning information collected directly by an independent provider should generally be directed to that provider through its official communication channels.

BZT Motors recognises the importance of protecting personal information against unauthorised access, disclosure, alteration, loss, or misuse. Reasonable safeguards should be applied to information handled through our website and related business processes, taking into account the nature of the information and the systems used to manage it. Access to customer enquiry details should be limited to individuals who need the information for appropriate business purposes. However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure in every circumstance. Visitors should exercise care when submitting information online and avoid including unnecessary sensitive details in general enquiry forms. We encourage you to contact us if you believe that information submitted to BZT Motors has been accessed or used improperly. Please provide sufficient details for us to understand the concern without sending additional confidential information unnecessarily. We will review the matter as appropriate and consider any action required under applicable law and our relevant procedures. Security practices may evolve as website functionality, technical requirements, and potential risks change.

Information provided through our website may be retained for the period reasonably necessary to respond to enquiries, coordinate requested services, maintain appropriate business records, address customer concerns, and meet applicable legal or regulatory requirements. The appropriate retention period may depend on the nature of the enquiry, whether a service was arranged, the records associated with the request, and whether an ongoing matter requires the information to remain available. We do not intend to retain personal information indefinitely where there is no appropriate business or legal reason to do so. When information is no longer required, it should be handled in accordance with applicable retention and disposal procedures. Different types of records may be subject to different retention periods depending on their purpose and the obligations that apply. Information stored in browser cookies or similar technologies may be subject to separate durations determined by the technology and browser settings. Clearing cookies does not necessarily delete enquiry records maintained separately. If you have a question about information previously provided to BZT Motors, you may contact our team using the contact details available on our website.

We encourage customers to provide accurate information and to contact us if details associated with an enquiry need clarification or correction. Depending on applicable law, you may have rights to request access to, correction of, or other appropriate action regarding personal information held about you. Any request should clearly explain the information concerned and the action you are seeking. We may need to verify your identity or confirm relevant details before processing a request to help protect information from unauthorised disclosure. Certain records may need to be retained where required by law or where another legitimate reason applies. You can also manage cookies through your browser settings, including restricting or deleting stored cookies, subject to the effect this may have on website functionality. If you wish to raise a privacy concern or ask about information associated with an enquiry, contact BZT Motors using the contact details provided on our website. We will review your request in light of the circumstances and applicable requirements. The availability and scope of particular privacy rights may depend on the laws that apply to your situation.

Depending on the tools and configurations enabled on our website, technical information may be processed to understand website performance, identify errors, maintain security, and improve the visitor experience. Where analytics technologies are used, they may provide general information about website interactions, such as which pages are accessed, whether features function correctly, and how visitors navigate between available sections. The specific information collected depends on the analytics tools actually implemented and their configuration. Such information may include technical details associated with a browser or device, usage events, or cookie identifiers, where those features are enabled. We do not intend this section to imply that a particular analytics platform is active unless it has actually been configured on the website. Information used for performance analysis should be handled according to the purpose of the relevant tool and applicable requirements. Third-party analytics providers, if used, may process certain technical information under their own terms and privacy policies. Visitors can review browser privacy settings and any available cookie controls to understand options for restricting relevant technologies. We aim to use appropriate technical insights to maintain website functionality without collecting unnecessary personal information for unrelated purposes.

This Privacy Policy describes the general approach to information provided through the BZT Motors website, including automotive enquiry forms, service-related communications, and cookies or similar technologies where enabled. It does not automatically govern the independent information-handling practices of external insurers, suppliers, payment providers, or other third-party organisations. Our website features, business processes, technical systems, and applicable legal requirements may change over time, making it necessary to revise this policy. When changes are made, the updated version should be published on this page so visitors can review the current explanation of our privacy practices. The way particular information is handled will depend on the reason it was collected, the systems involved, and the legal requirements that apply. We encourage visitors to review this policy whenever they have questions about how their information is managed. Any rights or protections provided by applicable law remain unaffected by this policy. If a particular provision is found inconsistent with a mandatory legal requirement, that requirement will apply to the extent necessary. This policy is intended to explain our general practices and should be read alongside any applicable service documents or legal notices relevant to your enquiry.

If you have questions about this Privacy Policy, need clarification about the information collected through our website, wish to request a correction, or have concerns about cookies or the handling of your personal information, please contact BZT Motors using the contact details provided on our website. Our team can help direct your question to the appropriate person and explain the next steps for your enquiry. When contacting us, please describe your concern clearly and provide only the details necessary to identify the relevant request. For an existing automotive enquiry, you may need to mention the service requested or provide relevant vehicle information. Please avoid including unnecessary confidential details in general communications. We will review your enquiry and respond as appropriate, taking into account the nature of your request and any applicable legal requirements.